Our Value Add


With the objective to become your Trusted Distribution Partner, Lan 1 adds value to our reseller partners across all areas of their day-to-day business. By understanding our reseller and integration partners on an intimate level, we are able to customise our service to ensure we enhance your business.

Value-Added Sales

  • Highly experienced sales specialists across all technology pillars
  • Dedicated local account managers with a “high touch” account management philosophy
  • Offices in all time zones across Australia
  • Established direct vendor relationships
  • Preferred suppliers on Local Buy and ITS Government procurement contracts for our channel partners
  • Real time stock pricing and availability
  • Simple online e-commerce

Value-Added Technical Support

  • Cross-platform vendor certified technicians
  • Pre-sales support and configuration
  • Extended warranties
  • Fully equipped lab to simulate technical environments
  • Large run up area to hot stage equipment prior to delivery
  • Problem determination
  • Pilot Projects and Proof of Concepts
  • Sparing for same day and next day replacement

Professional Services for our Reseller Channel Partners

  • Scoping and design of complete solutions
  • Technical assistance with evaluations and proof of concept pilots
  • Onsite configuration and commissioning services
  • Network security audits by CISSP
  • Wireless site surveys
  • 4x7x24 support options
  • Certified training programs across a range of vendors
  • Resalable Professional Services through our reseller channel partners

Value-Added Marketing

  • Targeted lead generation campaigns for reseller partners
  • Co-funded marketing campaigns with reseller partners
  • Promotions and incentive programs
  • Timely product and technology updates
  • Targeted eNews program

Value-Added Warehousing & Logistics

  • Staging for the channel partners and Carrier/ISP – CPE & Appliances
  • Virtual warehousing and drop ship
  • Shipping both nationally and overseas
  • Same day and next business day delivery
  • Secure online ordering and tracking

Value-Added Finance

  • Leasing and finance options available


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